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   City of Norwalk, Ohio

The Maple City

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Street Department - Services Offered

Maintenance of City Streets

  We are responsible for approximately 70 miles of streets. Residents should report the following to this department:
    Missing street and traffic signs
    Pot holes, sink holes and any pavement damage
    Hanging tree limbs on City owned Streets and Boulevards
    Dead animals and other obstacles in the street

Water Distribution

  Water By-Laws
  We are responsible for maintaining water mains and fire hydrants.
    Water meters are maintained by the Street Department. Residents are to apply at the Street Department and pay for the meters at City Hall, once paid for they are picked up at the Street Department by either the resident or the contractor.
    Any water problems can be reported to the Street Department. The home owners are responsible for the service lines going from the curb shut off valve to the home. This includes all lines going to the meter pit and including the meter pit if applicable.
    Water services such as turning off or on should be scheduled through City Hall. If water is spewing all over and it is an emergency, residents can call either City Hall or the Street Department directly.
    Problems with color, taste or odor in the water or low water pressure should be reported to the Street Department during regular working hours or the Norwalk Police Department after hours.
    All water shut offs or repairs should be scheduled at City Hall during normal working hours, Monday through Friday 8 am to 4:30 pm.
    All water valves and shut offs will be operated by city employees only.
    Residents requesting water be turned on that has been shut off for a while must call City Hall to have a work order made out. There must be someone at the residence when the water is turned on to verify that there are no leaks.
    Water hydrants are flushed periodically and may result in cloudy or discolored water. Residents should run COLD water for approximately fifteen (15) minutes to one-half hour (30) and the problem should disappear. If it does not, please call the Street Department.

Sewer Collection

  Sewer By-Laws
  We are responsible for the maintenance of the city sewer system. The homeowner is responsible for their sewer lateral from the residence to the city main sanitary line.
  Residents can call the Street Department to report:
    Sewer odor problems
    Sewer backup problems
    Sinkholes
  We are also responsible for the maintenance of the city storm system

Electric

  We are responsible for the installation and maintenance of traffic signalization lights.
    Residents should call to report traffic light outages
      Street light outages should be reported to Ohio Edison. Click here to connect to Ohio Edison reporting site.



Contact

Dick Moore - Superintendent
Randy Eschen - Assistant Superintendent

42 Woodlawn Ave.
Norwalk, Ohio 44857

Phone: 419-663-6715
Fax: 419-663-6716

Hours:
Monday - Friday 7:30 am - 4:00pm

streetclerk@neo.rr.com



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Action Line is where residents can report concerns and problems.